Joshua Hoffeld
Industrial Design, Customer Experience Strategy & Data Storytelling
Designing Better Products, Experiences, and Decisions
I combine industrial design, customer experience strategy, and data storytelling to help organizations understand customers, develop products, and turn data into actionable insights.
My work spans physical product development, market and customer strategy, and analytics-driven decision making. Whether designing a product, evaluating a market opportunity, or building a dashboard, I focus on translating complex problems into clear, actionable solutions.
Explore the portfolio through three areas of focus:
Physical Product
• Industrial design, product development, prototyping, manufacturing, and user-centered design.
Customer Experience & Strategy
• Customer experience strategy, service design, market analysis, business strategy, and strategic storytelling.
Analytics & Data Storytelling
• Data visualization, business intelligence, KPI development, dashboard design, and decision support.
Physical Product Industrial design Customer Experience & Strategy Analytics & Business Insights
Physical Product
Industrial design, product development, and manufacturing
Industrial design, product development, and manufacturing
Customer Experience & Strategy
Service design, market strategy, and customer journeys
Service design, market strategy, and customer journeys
Analytics & Business Insights
Data visualization, KPI development, and decision support
Data visualization, KPI development, and decision support